Ericsson ConsumerLab report highlights consumer expectations from mobile operators in India

Consumers expect mobile operators to deliver an experience that can match benchmarks set by other service industries. ’Transforming Experiences’, Ericsson ConsumerLab’s India study, gives a detailed analysis of Indian consumers’ expectations from their mobile operators. The study ranks 12 different service industries including mobile operators on nine performance attributes, including the...



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Posted in: Mobile Phones